Healthcare has a customer experience problem, and it's impacting both care quality and the bottom line. With...

Cloud adoption is growing within the financial services sector. A 2019 study from 451 Research shows...

61% of Senior IT and Digital Leaders believe that human interaction will not be necessary in retail banking...

In today's market, the steps an organisation takes to improve its payroll operations are vital to safeguarding...

In the wake of the pandemic, enterprises realised the limitations of traditional business models—and...

What digital maturity exists in finance in EMEA organisations? Is there finance-IT alignment? We set...

Findings from our research shows that users want modern tools to improve performance, and many already...

Through 4 customer interviews and data aggregation, Forrester concluded that Anaplan planning platform...

Payroll is a key function for all organisations, but for large, international operations, the process...

There's no question that 2020 was a challenging year. The pandemic placed an enormous strain on the global...

To address the challenges of 2020 and emerge stronger in this New Future of Work organisations need to...

Midsize companies play a key role in the global economy, driving a large share of job creation, economic...

For more than three decades, the multi-functional shared services operating model has been transforming...

Download our Success Stories to see how Optal VANs are helping vendors, supplier businesses and the end...