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The top five percent of professional services organizations (PSOs) are experiencing low levels of attrition,...

ADP's payroll survey is a study into the resiliency and competence of payroll around the world. The in-depth...

One secure platform for banking and capital markets Easy, secure client experiences are the new gold...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Midsize companies play a key role in the global economy, driving a large share of job creation, economic...

Powering end-to-end insights across customer experience, satisfaction, and cost management. Leading companies...

Why optimise payroll? Find out why payroll makes such a good candidate for optimisation. And see how...

From ordering takeout on an app to joining video calls, the way your customers work and play is constantly...

Companies worldwide have come to view their environmental, social and governance (ESG) programs as a...

Remote working has now become the norm for most office workers due to lockdown measures and social distancing...

Running SAP workloads in the cloud has emerged as the 'new normal' for today's businesses, helping them...

If your SaaS company offers usage-based pricing, there's a good chance you've built an in-house solution...

Customers don't want to own anymore – they want to use. The market has become a subscription economy...